Unlocking insights through data
David McLaughlin
Digital Transformation Consultant
CASE STUDY

Transforming Logistics Through Digital Innovation

Rebuilders Automotive Supply: Transportation Management System Implementation

$2.5M+
Annual Cost Savings
30%
Transportation Cost Reduction
<2%
Error Rate Achievement
48%
Product Acquisition Impact

People • Process • Technology • Innovation

Successful transformation requires alignment across four critical dimensions

⚠️

The Challenge

Prior to transformation, RAS's freight management operations were largely manual and fragmented. Freight planning, shipment documentation, and load tracking were managed through spreadsheets and email, leading to frequent errors, production delays, and poor visibility into transportation costs. As freight volumes increased, it became clear that the existing logistics framework could not scale—freight had become a production bottleneck, limiting growth and reducing operational effectiveness.

Manual Processes

Freight planning and tracking managed entirely through spreadsheets and email chains.

Documentation Errors

Bills of lading, invoices, and customs paperwork often inaccurate or incomplete.

Compliance Issues

Frequent documentation problems created regulatory risks and supplier frustration.

Cost Visibility Gap

Poor transparency into transportation costs prevented effective financial planning.

Production Bottleneck

Inefficient freight management directly impacted sales and procurement workflows.

Scalability Limits

Existing framework couldn't support growing volumes or business expansion.

👔

David McLaughlin's Leadership Role

CIO-Led Strategic Transformation

As CIO, David McLaughlin identified freight logistics as a critical constraint within RAS's operational ecosystem. Recognizing that manual processes could no longer sustain the company's growth trajectory, he led the strategic design and implementation of a fully integrated Transportation Management System.

Solution Architecture: Personally architected the TMS framework from partner selection to system integration
Technology Strategy: Evaluated and selected optimal 3PL partners and technology vendors
System Integration: Integrated freight data flows across production, accounting, and supplier systems
Governance Leadership: Established governance models aligning logistics, IT, and finance teams
Change Management: Drove organizational change by setting data standards and accountability metrics
Performance Metrics: Bridged operational and financial performance through measurable outcomes
🚀

Transformation Strategy

The transformation centered on automating the entire freight lifecycle while embedding intelligence and control into every step of the process.

Automated Freight Planning

Implemented dynamic TMS that plans shipments based on production readiness, carrier performance metrics, and optimized cost models.

Real-Time 3PL Integration

Established direct API connections with logistics providers such as Echo Logistics, enabling proactive freight scheduling and live shipment tracking.

Load and Cost Validation

Built automated validation checks that verify shipment costs upfront, eliminating downstream accounting discrepancies and billing disputes.

Documentation Automation

Automated generation and validation of bills of lading, invoices, and customs documentation, reducing errors to under 2%.

Financial System Integration

Implemented GL mapping and cost accounting integration with automated allocation by location and department for improved budget accuracy.

Production Monitoring

Created real-time insights into inbound freight status, enhancing production planning and supplier coordination capabilities.

Financial Impact & ROI

30%
First Contract Period Reduction
18%
Additional Vendor Optimization
$2.5M+
Annual Savings Achieved
📊

Outcomes & Results

💰

Significant Cost Savings

Achieved 30% reduction in transportation costs, saving over $2.5 million annually in the first contract period, with an additional 18% reduction through vendor optimization.

Dramatic Error Reduction

Reduced error rates to below 2%, dramatically improving freight accuracy, reliability, and compliance with documentation requirements.

🤝

Enhanced Supplier Relations

Improved supplier satisfaction through faster, error-free freight coordination and better shipment transparency and communication.

Increased Throughput

Enhanced production throughput by eliminating freight bottlenecks and ensuring consistent on-time deliveries to facilities.

📈

Financial Controls

Established stronger financial controls and automated accounting reconciliation, providing leadership with precise real-time cost insights.

🔄

Sustained Scalability

Positioned RAS for sustained scalability in logistics operations and enhanced supplier engagement capabilities.

Strategic Impact & Leadership

David McLaughlin's leadership in transforming RAS's logistics operations exemplifies the impact of strategic digital innovation driven by business insight and technical precision. By introducing automation, data integration, and accountability into freight management, he converted a longstanding operational weakness into a source of strategic advantage. His work set a new standard for cross-functional collaboration at RAS—demonstrating how technology, when guided by vision and measurable outcomes, can unlock multimillion-dollar efficiencies and elevate supplier and customer experiences alike.

Key Takeaways

30%+ transportation cost savings through TMS-driven automation and 3PL integration

Error reduction from manual processes to <2% through digitization and validation controls

Supplier satisfaction and production throughput increased via real-time scheduling and monitoring

Demonstrated ROI and operational scalability aligning logistics with financial and production systems

CIO-led digital transformation success story showcasing leadership in technology-driven modernization